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Dear [Manager’s Name], I am writing to provide feedback regarding a recent viewing of [property address] with [Agent’s Name] on [date]. During the viewing, I experienced behavior that made me feel pressured and uncomfortable: I was asked repeatedly about my choice of solicitor and strongly encouraged to use solicitors recommended by the agency. I was questioned in detail about my mortgage arrangements, including which bank I use. I was not allowed to take photos of the property, which limited my ability to document aspects of the viewing. I wanted to bring this to your attention so you are aware of the situation. My intention is to provide constructive feedback, as I felt this behavior was not in line with the professional experience I would expect from your agency. Thank you for taking the time to review this matter. Kind regards, [Your Name] [Your Contact Info]